This airline is a collaboration between Malaysian Air Asia and Asia Aviation from Thailand. The airline serves as a subsidiary for the flights provided by Air Asia between Cities in Thailand and Bangkok. The airline handled both domestic and international flights. Following the joint ownership, the airline has managed to experience considerable growth in the Aviation industry and this growth has seen the airline become the second placed airline in terms of time consciousness in Asia.

Additionally, this airline officially started its operations in 2004 although it was later launched officially in 2006. The airline operates a fleet of 53 aircraft that have headquarters in the various airports including Phuket International Airport, U-Tapao Airport and even Hat Yai international Airports.

The airline has various destinations including both seasonal as well as permanent destinations in the various countries that the airline covers. The airline also participates in community relations programs. This is done through the sponsorship of various projects that also help in the marketing of the brand, for instance, Sponsorship of Leicester City football club, and other Thai football teams.

*All information is valid as of May 2017.

Fly with Thai AirAsia


There is an online platform from where one can book for tickets and even meals before the flight time.

One may check in from between 14 days to an hour before the departure time. Nevertheless, expectant mothers, those travelling with infants and children below 16 cannot be allowed to check in online.


The boarding process is determined by seat numbers where those who have booked in the first class are allowed to board first followed by business class then finally the economy class.


The seats are arranged in a specific order which includes seats at the opposing ends of the plane. There are aisle seats as well although most people opt for the seats near the windows. The seats are well designed to allow and improve the comfort of the traveller although the seats in the economy class may sometimes lack enough space for the legs.


The menu that is provided in the aeroplanes is determined by the destination or the place from which the aircraft has departed. There are different food cuisines that are mostly served in these hotels. For example, there is an Asian cuisine and vegan cuisine that is mainly used by those who are allergic to various foods. Food is served hot or cold depending on the needs of the traveller.

It is imperative to note that any flight that takes less than 70 minutes will not include full meals as part of the services.


There is the provision of non-stop entertainment where the traveller is given the alternative of watching television or music or even just playing games. It is important to note that the movies found in the Thai Air Asia planes. The back seat screens on all the seats enable the passengers to enjoy their journey with maximum fun as they are closer to the source of entertainment. There are magazines that one could decide to read during the flights.


The airline provides refunds for any ticket that is cancelled with 24 hours after purchase.

Thai AirAsia

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Contact Thai AirAsia

Airline phone Number

From Hong Kong: +852 3013 5060 (booking), +852 2216 1088 (general)

Airline website URL

Airline Address

222 Don Mueang International Airport, 3rd Floor, Central Office Building

Room No. 3200 Vibhavadi Rangsit Road, Don Mueang Bangkok



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