Please inform The Docks On Goodwin in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property will not accommodate hen, stag or similar parties. A damage deposit of AUD 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that a mid-week housekeeping service is only offered for stays of 8 or more nights. Please note that a 2% credit card surcharge applies for all transactions. The property's reception opening hours are: Monday to Friday: from 07:00 to 18:00 Saturday: from 09:00 to 13:00 Sunday: 09:00 to 12:00 Please note these may vary on public holidays. Please inform The Docks on Goodwin in advance of your expected arrival time if outside of reception hours so after hours check in procedures can be organised and provided Please note we do have a height restriction of 2.2m at the entry point into the car park. Please note that Apartment - Split Level can only be accessed via one flight of stairs and is not suitable for children due to the internal stairs." to be "Please note: The 1 Bedroom Loft Penthouse can only be accessed by 1 flight of stairs. This might be unsuitable for guests with mobility issues. Children are not permitted in the 1 Bedroom Loft Penthouse due to safety policies."