Please inform Direct Collective - Breeze on Brightwater in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. This property will not accommodate hen, stag or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Credit card service fees will apply. This property is unable to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. If you are traveling for this purpose, please contact the hotel immediately. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made. This property requires an AUD 150 credit card pre-authorization upon check-in to cover any incidental charges. The amount will be held on your credit card for the duration of your stay and released in 5-7 business days following a room inspection. For more information, please contact the property. Please note that this property proudly operates with a contactless reception. To improve our service to guests, we are committed to our express check-in model, which allows guests to check in at any time after 2 p.m. Your online registration is available 3 days prior to your stay and must be completed before check-in. You must show a valid photo ID and credit card upon check-in.