Ibis Douala
+ 54
Find the best hotel in Douala for your dates, by price or preference
Compare deals for Ibis Douala across hundreds of sites, all in one place
Look out for a deal with free cancellation or excellent ratings
Compare rooms and prices
We compare 100s of sites to get you the best deal
Fast facts
Check in from: | 14:00 |
|---|---|
Check out before: | 12:00 |
Breakfast | Breakfast available |
Pets | Pets allowed with an extra charge |
Children | Children are welcome at this hotel |
Amenities
Wi-Fi
Parking
Air conditioning
Airport shuttle
Pool
Fitness centre
Ibis Douala: reviews
Reviews from 
Business traveller
Comment: 11 Jul 2025
Stayed in: Jul 2025
Ibis hotel Douala
Hi everyone I checked in to Ibis Douala on 7th July till 11 th of July. The location was good. Ibis hotel offer free drop off. I arrived mid night the staff was cooperative. Out side nearby many restaurants are available as well in Ibis hotel inside restaurant also offers good quality food. In the room they offer one bottle of water and no electric cattle tea & coffee. Also available small size refrigerator in the room I kept my water and coke. Bed was comfortable. In the wash room liquid soap and warm water available also I found hair dryer. The AC was not cooling properly. I compained but not fixed. I found also nearby small super store with grossery items.
Hotel response
Comment: 16 Jul 2025
Dear Farooq Ali,
Thank you for sharing your experience at ibis Douala. We are delighted to hear that you appreciated our location, the complimentary drop-off service, and the quality of our restaurant offerings.
We apologize for the inconvenience you encountered with the air conditioning in your room. Your feedback is valuable, and we will ensure it is addressed with the relevant team. We strive to provide a comfortable stay for our guests, and we regret that this aspect did not meet your expectations.
Regarding the in-room amenities, we provide a complimentary bottle of water, and while we currently do not offer electric kettles, your suggestion is noted for future consideration. We are glad to know that you found the bed comfortable and enjoyed the facilities in the washroom.
We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Best regards,
ibis Douala
Thank you for sharing your experience at ibis Douala. We are delighted to hear that you appreciated our location, the complimentary drop-off service, and the quality of our restaurant offerings.
We apologize for the inconvenience you encountered with the air conditioning in your room. Your feedback is valuable, and we will ensure it is addressed with the relevant team. We strive to provide a comfortable stay for our guests, and we regret that this aspect did not meet your expectations.
Regarding the in-room amenities, we provide a complimentary bottle of water, and while we currently do not offer electric kettles, your suggestion is noted for future consideration. We are glad to know that you found the bed comfortable and enjoyed the facilities in the washroom.
We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.
Best regards,
ibis Douala
Business traveller
Comment: 26 Dec 2025
Stayed in: Aug 2025
Very friendly I recommend
Very well located and very professional and pleasant staff.
The restaurant serves high quality Western and African dishes
The restaurant serves high quality Western and African dishes
Hotel response
Comment: 2 Jan 2026
Cher Blaise,
Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis que vous ayez apprécié notre emplacement, la qualité de notre personnel et de notre restaurant. Vos recommandations sont très appréciées et nous encouragent à continuer d'offrir un service de qualité.
Cordialement,
ibis Douala
Nous vous remercions sincèrement pour votre retour positif. Nous sommes ravis que vous ayez apprécié notre emplacement, la qualité de notre personnel et de notre restaurant. Vos recommandations sont très appréciées et nous encouragent à continuer d'offrir un service de qualité.
Cordialement,
ibis Douala
Business traveller
Comment: 28 Jul 2025
Stayed in: Jul 2025
Very good sejou
Excellent stay with very welcoming staff the restaurant is great maids great also the always warm reception
Hotel response
Comment: 30 Jul 2025
Cher Abdallah R,
Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis que vous ayez apprécié votre séjour et notre personnel ainsi que notre restaurant. Votre satisfaction est notre priorité.
Cordialement,
ibis Douala
Nous vous remercions sincèrement pour vos commentaires élogieux. Nous sommes ravis que vous ayez apprécié votre séjour et notre personnel ainsi que notre restaurant. Votre satisfaction est notre priorité.
Cordialement,
ibis Douala
Business traveller
Comment: 20 Jul 2025
Stayed in: Jan 2025
Very good
Stuff very friendly, clean. European breakfast. I like to stay there when I do my business, it's very easy for everything.
Hotel response
Comment: 24 Jul 2025
Dear nedalhabal,
Thank you for your kind feedback. We are pleased to hear you enjoyed your stay and found our staff friendly and the breakfast to your liking. We look forward to welcoming you back during your next business trip.
Best regards,
ibis Douala
Thank you for your kind feedback. We are pleased to hear you enjoyed your stay and found our staff friendly and the breakfast to your liking. We look forward to welcoming you back during your next business trip.
Best regards,
ibis Douala
Solo traveller
CN
Comment: 2 Jan 2025
Stayed in: Dec 2024
bad experience even before I arrived
I'm not aware of any other hotel chains with a presence in Douala besides Ibis where I stayed 2 nights. It was a bad experience before I even arrived. I e-mailed them to arrange the complimentary airport transfer and was met with radio silence. It was only after I reached out to Accor Customer Service and much follow-up that Ibis Douala finally responded to me. (Kudos to Accor Customer Service!)
After I got to my room, I noticed a pesticide smell but I put it off as something that would go away but it didn't and was affecting my sleep so I went to reception to enquire about the odour at which point the attendant referred me to a piece of paper on the bench which mentioned that the hotel was undergoing hygiene treatment on the 2 days I was there - this was the first time I was shown this notice! They changed my room to another one - on the same floor - because the air con in my initial room couldn't be turned off, but the smell of pesticide remained but they said it was the same throughout the hotel. Luckily, the odour was less pungent on my second night - which makes me wonder why they couldn't have either 1. scheduled the treatment outside of the Christmas busy period or 2. timed the treatment so that certain floors were treated on the first day and the remaining floors the next day so that guests can stay on floors less affected by the odour - which may be harmful to one's health!
The hotel room was tired and dated with dull green coloured tiles on the bathroom floor. Also, the hot water tap needs to be turned on for at least 10 minutes before there is any hot water.
There was no variety to the buffet breakfast - it was the same everyday.
On the plus side, the hotel is within 20 minutes walk of 2 supermarkets.
After I got to my room, I noticed a pesticide smell but I put it off as something that would go away but it didn't and was affecting my sleep so I went to reception to enquire about the odour at which point the attendant referred me to a piece of paper on the bench which mentioned that the hotel was undergoing hygiene treatment on the 2 days I was there - this was the first time I was shown this notice! They changed my room to another one - on the same floor - because the air con in my initial room couldn't be turned off, but the smell of pesticide remained but they said it was the same throughout the hotel. Luckily, the odour was less pungent on my second night - which makes me wonder why they couldn't have either 1. scheduled the treatment outside of the Christmas busy period or 2. timed the treatment so that certain floors were treated on the first day and the remaining floors the next day so that guests can stay on floors less affected by the odour - which may be harmful to one's health!
The hotel room was tired and dated with dull green coloured tiles on the bathroom floor. Also, the hot water tap needs to be turned on for at least 10 minutes before there is any hot water.
There was no variety to the buffet breakfast - it was the same everyday.
On the plus side, the hotel is within 20 minutes walk of 2 supermarkets.
Hotel response
Comment: 21 Jan 2025
Bonjour Monsieur,
Nous vous remercions de votre temps pris pour nous édifier sur le déroulement de votre séjour à l'hôtel Ibis Douala. Vos remarques ont fait l'objet d'un débat au sein de la direction. Nous allons nous atteler en sorte que cela ne se reproduise plus à l'avenir. L'hôtel Ibis Douala et ses employés vous présentent leurs excuses et promettent à continuer d'œuvrer à la satisfaction de ses clients.
Dans l'espoir de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l'expression de nos sentiments les meilleurs.
Simon ELOUNDOU.
Chef De Réception.
Nous vous remercions de votre temps pris pour nous édifier sur le déroulement de votre séjour à l'hôtel Ibis Douala. Vos remarques ont fait l'objet d'un débat au sein de la direction. Nous allons nous atteler en sorte que cela ne se reproduise plus à l'avenir. L'hôtel Ibis Douala et ses employés vous présentent leurs excuses et promettent à continuer d'œuvrer à la satisfaction de ses clients.
Dans l'espoir de vous accueillir de nouveau, nous vous prions de croire, monsieur, en l'expression de nos sentiments les meilleurs.
Simon ELOUNDOU.
Chef De Réception.
Explore the area
184 Rue Pierre Loti, Douala, 12086, Cameroon|0.36 km from city centre
Good to know
Children are welcome at this hotel
Please contact the hotel for details about adding extra beds.
Please contact the hotel for details about adding a cot.
Pets allowed with an extra charge
Breakfast available
Breakfast options
Vegetarian breakfast
Breakfast price
Please contact hotel for price information
Please inform ibis Douala in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
This hotel accepts the following payment methods:
Cash
Ibis Douala: FAQs
Plan your trip to Douala
Did you know we can help you plan the rest of your trip? Get exclusive deals and great rates for flights and car hire.Flights to Douala
Car hire in Douala