Apartment Vana
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飯店快訊
最早入住時間： | 14:00 |
|---|---|
最晚退房時間： | 10:00 |
寵物 | 寵物禁止入住 |
兒童 | 此飯店歡迎孩童入住 |
設施與服務
Wi-Fi
停車
空調
24 小時接待中心
禁菸房
電梯
更多Apartment Vana相關資訊
Apartment Vana
Apartment Vana is a beachfront property located in Split, 500 metres from Bacvice Beach and 800 metres from Diocletian's Palace. Among the facilities at this property are a 24-hour front desk and a lift, along with free WiFi throughout the property.
評價來源：
團體旅客
留言日期：2018年6月27日
入住日期：2018年6月
Best place to stay in Split
Even with a shared bathroom and kitchen, this apartment was very clean. Upon check in the owner showed us a map and gave a quick info session on what to do in split.
Check out was early for us at 10 am, however, they let us use leave our bags in the kitchen and we were able to cook breakfast after check out. Would definitely recommend!
Check out was early for us at 10 am, however, they let us use leave our bags in the kitchen and we were able to cook breakfast after check out. Would definitely recommend!
團體旅客
留言日期：2023年8月13日
入住日期：2023年6月
Long read - also please stop lying Onur
!! WARNING !! - parking is very difficult, but not anywhere as difficult as dealing with the host Onur !!
We made the mistake of being naive enough to ask him for local parking advice. We were told ‘all neighbourhood has free parking and to park like everyone else’ which we then did and have evidence of. We parked one block away, took the last available spot on a road lined completely with cars, and parked with 2 wheels up on the curb like every other car.
The next morning the section of street we parked on was completely empty, no parked cars. Our car ended up being towed, and we had over 100€ in fines/fees.
I assumed bad luck, lesson learnt. A kind shopkeeper on that street explained where our car might be and that parking isn’t allowed on that street. We actually had a pleasant experience with the towing company and the city in processing our car/fines.
I dropped Onur a message just to let him know that - no, some streets don’t allow parking, and that despite following his instructions we ended up having our car towed. I hoped he would take this feedback on for future guests so they can be properly instructed on parking.
Instead - rude responses, telling us we must have parked across entrances etc, blaming us and no awareness that we followed his instructions correctly.
I escalated this to Airbnb support because of his poor response. They looked into the case and within a day surprised us with a refund of all the fees (we didn’t ask as didn’t think it was even an option) - imagine how solid the evidence was that they refunded us just like that.
I had chosen not to leave a bad review on Airbnb as I recognise that this situation would not be very common and was not a reflection of the room itself, and aware of how bad reviews can affect a business.
He, on the other hand, left a review full of lies claiming we had ‘asked him for money’ (we absolutely did not - show us the proof), and claimed we did this as a ‘trick to get money’ (who in their right mind would waste time like this on a holiday).
His response was that he told the whole event ‘like it happened’ - again all his claims are unsubstantiated. He added that the road signs are ‘international not changed by any countries’ (they are not).
Pretty unbelievable how delusional the host was during our exchanges, and to the situation.
So here we are on TripAdvisor - I would give the room 3/5 stars (room ok but shared kitchen and toilet were pretty grotty and did not seem like they were attended to for a few days at least). Overall 0/5 (see essay above) but my hand by is forced into giving him 1/5 stars.
To anyone who is going to stay here - please be careful with where you’re parking, don’t blindly trust what the host says, and hoping no situation comes up where you have to deal with Onur like we had to - if you do, good luck.
ADDIT: He’s got the gall to claim my friend is a fake google account when she’s got 40+ other reviews. Onur - stop bloody lying.
For once and for all - here is the photo of our parking. There is no ‘no parking’ sign as he claims, and as you can see we parked just like the other cars.
The yellow diamond sign is ‘priority road’ which means that road has right of way at the T-intersection.
He also keeps claiming all traffic signs are international - quick google will tell you otherwise.
We made the mistake of being naive enough to ask him for local parking advice. We were told ‘all neighbourhood has free parking and to park like everyone else’ which we then did and have evidence of. We parked one block away, took the last available spot on a road lined completely with cars, and parked with 2 wheels up on the curb like every other car.
The next morning the section of street we parked on was completely empty, no parked cars. Our car ended up being towed, and we had over 100€ in fines/fees.
I assumed bad luck, lesson learnt. A kind shopkeeper on that street explained where our car might be and that parking isn’t allowed on that street. We actually had a pleasant experience with the towing company and the city in processing our car/fines.
I dropped Onur a message just to let him know that - no, some streets don’t allow parking, and that despite following his instructions we ended up having our car towed. I hoped he would take this feedback on for future guests so they can be properly instructed on parking.
Instead - rude responses, telling us we must have parked across entrances etc, blaming us and no awareness that we followed his instructions correctly.
I escalated this to Airbnb support because of his poor response. They looked into the case and within a day surprised us with a refund of all the fees (we didn’t ask as didn’t think it was even an option) - imagine how solid the evidence was that they refunded us just like that.
I had chosen not to leave a bad review on Airbnb as I recognise that this situation would not be very common and was not a reflection of the room itself, and aware of how bad reviews can affect a business.
He, on the other hand, left a review full of lies claiming we had ‘asked him for money’ (we absolutely did not - show us the proof), and claimed we did this as a ‘trick to get money’ (who in their right mind would waste time like this on a holiday).
His response was that he told the whole event ‘like it happened’ - again all his claims are unsubstantiated. He added that the road signs are ‘international not changed by any countries’ (they are not).
Pretty unbelievable how delusional the host was during our exchanges, and to the situation.
So here we are on TripAdvisor - I would give the room 3/5 stars (room ok but shared kitchen and toilet were pretty grotty and did not seem like they were attended to for a few days at least). Overall 0/5 (see essay above) but my hand by is forced into giving him 1/5 stars.
To anyone who is going to stay here - please be careful with where you’re parking, don’t blindly trust what the host says, and hoping no situation comes up where you have to deal with Onur like we had to - if you do, good luck.
ADDIT: He’s got the gall to claim my friend is a fake google account when she’s got 40+ other reviews. Onur - stop bloody lying.
For once and for all - here is the photo of our parking. There is no ‘no parking’ sign as he claims, and as you can see we parked just like the other cars.
The yellow diamond sign is ‘priority road’ which means that road has right of way at the T-intersection.
He also keeps claiming all traffic signs are international - quick google will tell you otherwise.
團體旅客
留言日期：2016年12月2日
入住日期：2016年7月
Split, Suzaba rentals and appartments
Suzana and Onur are very welcoming people and their appartment has a great location, near the old Town, beautiful and famous Beach and also ferrys and bus.
We have spend 2 weeks in Split. Suzana helps us for excursions and tickets. Very friendly people.
The appartment is very clean and Nice.
I really recommend Suzaba appartments.
I would say Just one Word : Perfect!
We have spend 2 weeks in Split. Suzana helps us for excursions and tickets. Very friendly people.
The appartment is very clean and Nice.
I really recommend Suzaba appartments.
I would say Just one Word : Perfect!
團體旅客
留言日期：2016年8月15日
入住日期：2016年7月
Split, Suzaba rentals and appartments
Suzana and Onur are very welcoming people and their appartment has a great location, near the old Town, beautiful and famous Beach and also ferrys and bus.
We have spend 2 weeks in Split. Suzana helps us for excursions and tickets. Very friendly people.
The appartment is very clean and Nice.
I really recommend Suzaba appartments.
I would say Just one Word : Perfect!
We have spend 2 weeks in Split. Suzana helps us for excursions and tickets. Very friendly people.
The appartment is very clean and Nice.
I really recommend Suzaba appartments.
I would say Just one Word : Perfect!
家庭旅客
留言日期：2016年8月4日
入住日期：2016年7月
Amazing experience in split
The owners of apartment were extremely helpful and considering. Our room was good, quite and clean. Additionally, location of apartment is perfect, its is so close to the beach. You can travel old town easily and quickly. If we will get a chance to visit split again, this place will be first choice of mine.
位置
21000 克羅埃西亞斯普立Kralja Zvonimira 20|距離市中心 2.42 公里
入住與退房
最早入住時間：
14:00
最晚退房時間：
10:00
實用資訊
此飯店歡迎孩童入住
所有年齡層
免費
3 歲（含）以下
免費
寵物禁止入住
請提前告知Apartment Vana您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。 此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。 因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。 由私人屋主管理
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