Casa Malca
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飯店快訊
最早入住時間： | 15:00 |
|---|---|
最晚退房時間： | 12:00 |
寵物 | 寵物可付費入住 |
更多Casa Malca相關資訊
Casa Malca
Casa Malca is located on an unspoiled beach in Tulum, on the edge of the Sian Ka’an Biosphere Reserve. It offers a bar-restaurant, tropical gardens and stylish accommodation with air conditioning.
評價來源：
情侶
留言日期：2019年10月17日
入住日期：2019年10月
一個隱藏的寶石？
我和丈夫在那慶祝了我們的周年紀念日。圖倫非常神奇，與墨西哥其他地方大不相同。服務很棒，食物很棒，飲料也很棒！絕對感覺像皇室成員住在那兒 。每天，弗雷德里科（Frederico）都會在海灘上為我們提供特別優質的服務，他總是趕緊確保在海灘上紮堆，如果我們需要任何東西來吃飯或喝飲料，他總是在那裡，而且最重要的是，他的臉上總是掛著燦爛的笑容。 Elias是我們在住宿期間與我們打交道的另一位出色員工，他也盡力確保我們擁有我們所需要的東西，而且兩人總是很友好地交談。不能說這個度假勝地足夠棒的事情（儘管我希望他們下次來的時候能給他們加個溫泉！）Xo Jennifer
飯店回應
留言日期：2019年10月24日
Dear Jennifer,
Thank you so much for taking the time and reviewing Casa Malca. We are very happy to know that you had a pleasant and memorable stay.
We will make sure to get your comments to Elias and Frederico and look forward to welcome you again very soon to create new and magical memories.
Please receive our kindest regards,
Thank you so much for taking the time and reviewing Casa Malca. We are very happy to know that you had a pleasant and memorable stay.
We will make sure to get your comments to Elias and Frederico and look forward to welcome you again very soon to create new and magical memories.
Please receive our kindest regards,
家庭旅客
UK
留言日期：2026年1月26日
入住日期：2026年1月
The best hotel in Tulum
This is our second stay at Casa Malca. It’s more than just the novelty of the art. The service is first class. The food is fantastic and the setting is the best in the hotel zone. Any seaweed on the beach was removed straight away whereas the rest of the hotels had huge piles of seaweed building up. The beach is deeper than any other hotel and the sun loungers are set back under palm trees keeping your space private but still directly beach front. Clemente and Fausto did everything possible to make sure we had the best time. Breakfast is fantastic quality. We will be back again soon.
由匿名旅客提供
留言日期：2026年6月3日
入住日期：2026年5月
We had an exceptional stay at Casa Malca from start to finish. The entire experience exceeded our expectations.
The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.
The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.
The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.
Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.
We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
The staff were outstanding throughout our stay—friendly, attentive, and always willing to go the extra mile to ensure everything was perfect. Nothing ever seemed too much trouble, and their genuine hospitality made a lasting impression.
The location was ideal for us: peacefully removed from the busier party areas, yet still conveniently close to a great selection of restaurants, bars, and local attractions.
The property itself is beautiful, with its unique design, eclectic artwork, and distinctive character creating a truly memorable atmosphere. Every detail adds to the charm and brings the hotel to life.
Breakfast was another highlight. Each morning we enjoyed ordering from a varied menu, and every dish we tried was fresh, well-prepared, and delicious.
We genuinely could not fault our experience at Casa Malca. It is a special place that combines luxury, character, and exceptional service, and we would highly recommend it to anyone visiting the area.
由匿名旅客提供
留言日期：2026年3月19日
入住日期：2026年3月
My husband and I absolutely loved our stay at Casa Malca. While the property may lack some of the amenities of other hotels on Tulum Beach Rd., Casa Malca features artworks from the renowned collector Lio Malca’s personal collection in the hotel and around the grounds, so it’s a must for art enthusiasts. Additionally, the staff are all extraordinary, addressing us by name and attending to every detail of our stay.
由匿名旅客提供
留言日期：2026年3月9日
入住日期：2026年3月
I was asked to review some policies of this hotel afeter some complains of other customers.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
Breakfast was included in my reservation. Every morning after breakfast I asked for the bill to sign. The waiter always let clear that there was nothing to pay because breakfast was included. Only sign here, they said.
When I checkout for my surprise I had 650 to pay for TIPS. Tips I never gave or Autorized.
The hotel is great but that kind of behavior is ofensive and dishonest.
It was not for the money, but for the honesty.
I hated that.
So If you are going to stay with them, be carefull with the waiters and your bills. They say one thing and you will pay for "extras" at the end.
Rooms are great.
Concierge great
Reception great
Bellboys great ( I even gave them tips "of my own will in dólar)
Honesty and transparency Zero at the checkout and restaurante. They put you in a situation very unpleasant.
Waiters always want something more. Chating with other clients present complained that after refusing extras tips waiters changed for a bad face behavior.
地點優異
77780 墨西哥土倫KM 9.5, Carr. Tulum-Boca Paila|距離市中心 8.71 公里
入住與退房
最早入住時間：
15:00
最晚退房時間：
12:00
實用資訊
寵物可付費入住
視客房大小而定，加床服務需加收費用。