四元素飯店
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飯店快訊
最早入住時間： | 15:00 |
|---|---|
最晚退房時間： | 12:00 |
寵物 | 寵物禁止入住 |
設施與服務
Wi-Fi
停車
空調
24 小時接待中心
餐廳
禁菸房
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四元素飯店
Situated in Amsterdam, close to the IJburg harbor Four Elements Hotel has a sustainable design. It features accommodation with a Rooftop Sky Bar, a waterside terrace, and private parking.
評價來源：
由匿名旅客提供
留言日期：2026年7月26日
入住日期：2026年7月
Everything was amazing from the staff to the location. The pier view was exceptional. 10/10 experience!
情侶
留言日期：2026年8月13日
入住日期：2026年7月
Bad experience
Around 2:00 AM, while we were sleeping, water started leaking through the ceiling and came out through a light fixture. As an electrician, I know very well how dangerous this can be. Water and electricity can cause serious electrical hazards and potentially put guests at risk.
The water also fell directly onto our clothes, ruining our sleep and significantly affecting our stay. The hotel itself is nice, but unfortunately, the way this incident was handled was very disappointing.
The reception offered me the room next door, but not even an upgrade or any meaningful compensation. A four-star hotel should know that this is not how you treat guests, especially when there has been a serious safety issue.
A nice hotel, but based on our experience, I don’t believe it deserves four stars.
The water also fell directly onto our clothes, ruining our sleep and significantly affecting our stay. The hotel itself is nice, but unfortunately, the way this incident was handled was very disappointing.
The reception offered me the room next door, but not even an upgrade or any meaningful compensation. A four-star hotel should know that this is not how you treat guests, especially when there has been a serious safety issue.
A nice hotel, but based on our experience, I don’t believe it deserves four stars.
飯店回應
留言日期：2026年8月16日
Dear Asse,
Thank you for taking the time to describe your experience. We fully understand how unsettling it must have been to discover water coming through the ceiling in the middle of the night, and we are truly sorry for the worry and disruption this caused. When you contacted our Front Office, a move to another room was offered straight away so that you had a safe alternative, yet we recognise that this solution and the care that followed did not meet your expectations.
Please accept our apologies for the inconvenience. We take your feedback very seriously and are using it to improve the way we handle and follow up on situations of this kind. We hope you will give us the opportunity to welcome you again under better circumstances.
Kind regards,
Hotel Management
Tel: +3120 7142040
Thank you for taking the time to describe your experience. We fully understand how unsettling it must have been to discover water coming through the ceiling in the middle of the night, and we are truly sorry for the worry and disruption this caused. When you contacted our Front Office, a move to another room was offered straight away so that you had a safe alternative, yet we recognise that this solution and the care that followed did not meet your expectations.
Please accept our apologies for the inconvenience. We take your feedback very seriously and are using it to improve the way we handle and follow up on situations of this kind. We hope you will give us the opportunity to welcome you again under better circumstances.
Kind regards,
Hotel Management
Tel: +3120 7142040
由匿名旅客提供
留言日期：2026年8月7日
入住日期：2026年7月
I received the room key from front desk , when i open the door, someone staying at that room, then I go to front desk complaint, they said not the problem from them, problem from reservation department
情侶
留言日期：2026年7月29日
入住日期：2026年7月
Comfort room at a low standard
Room small and dark! Window only 50 cm wide, the rest is bricked up. Electric kettle very dirty. Food and service leave a lot to be desired! Parking garage available, however 29.50 per day. German is not spoken at all, even though it says so on the homepage. Location ok, but far away from the city...too bad.
飯店回應
留言日期：2026年8月5日
Herzliche Grüße aus Amsterdam!
Vielen Dank für Ihre Rückmeldung. Es tut uns aufrichtig leid, dass wir Sie diesmal nicht überzeugen konnten. Ihre Anmerkungen zum Zimmer und zum Service nehmen wir ernst und gehen ihnen intern nach. An der Rezeption sind zwar nicht immer deutschsprachige Kollegen im Dienst, unser Team hilft Ihnen aber jederzeit gerne auf Englisch weiter.
Unsere Gäste liegen uns sehr am Herzen. Vom grünen IJburg aus sind Sie mit der Tram in rund 15 Minuten mitten in der Stadt, und wir würden uns freuen, Ihnen bei einem künftigen Besuch ein rundum schönes Erlebnis zu bereiten.
Mit freundlichen Grüßen,
Hotel Management
Tel: +3120 7142040
Vielen Dank für Ihre Rückmeldung. Es tut uns aufrichtig leid, dass wir Sie diesmal nicht überzeugen konnten. Ihre Anmerkungen zum Zimmer und zum Service nehmen wir ernst und gehen ihnen intern nach. An der Rezeption sind zwar nicht immer deutschsprachige Kollegen im Dienst, unser Team hilft Ihnen aber jederzeit gerne auf Englisch weiter.
Unsere Gäste liegen uns sehr am Herzen. Vom grünen IJburg aus sind Sie mit der Tram in rund 15 Minuten mitten in der Stadt, und wir würden uns freuen, Ihnen bei einem künftigen Besuch ein rundum schönes Erlebnis zu bereiten.
Mit freundlichen Grüßen,
Hotel Management
Tel: +3120 7142040
由匿名旅客提供
留言日期：2026年7月21日
入住日期：2026年7月
Room was clean and had everything needed.
Sky Bar was lovely with great views.
Breakfast was ok, reception staff very helpful, breakfast staff, could do with being a bit more friendly.
Sky Bar was lovely with great views.
Breakfast was ok, reception staff very helpful, breakfast staff, could do with being a bit more friendly.
地點良好
1087 HJ 荷蘭阿姆斯特丹OostBert Haanstrakade 1074 Hoek Krijn Taconiskade|距離市中心 7.7 公里
入住與退房
最早入住時間：
15:00
最晚退房時間：
12:00
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寵物禁止入住
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